jili89 Privacy Policy

Effective Date: October 8, 2026
Last Updated: October 8, 2026

This Privacy Policy ("Policy") explains how jili89 ("we", "us", "our", "Company") collects, uses, discloses, stores, and protects personal information provided by users ("you", "User", "Member", "Player") of the jili89 online casino platform located at https://jili89.cam and all associated services (collectively, the "Services"). This Policy is designed to comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the regulatory requirements of the Philippine Amusement and Gaming Corporation (PAGCOR).

1. Introduction and Scope

jili89 is committed to protecting the privacy and security of personal information entrusted to us by our members. We recognize that online casino gaming involves the collection and processing of sensitive personal information, including financial data and identification documents. This Privacy Policy sets forth our practices regarding the collection, use, disclosure, and safeguarding of such information.

By registering for a jili89 account, accessing our website, or using any of our Services, you acknowledge that you have read, understood, and consent to the data processing practices described in this Privacy Policy. If you do not agree with any aspect of this Policy, you must not use jili89 Services.

This Privacy Policy applies to all personal information collected through the jili89 platform, including information collected via our website, mobile applications (when released), customer support channels, promotional campaigns, and any other touchpoints where you interact with jili89. This Policy also covers information collected from third-party sources such as payment processors and identity verification services to the extent permitted by Philippine law.

2. Information We Collect

2.1 Personal Information You Provide

When you register for a jili89 account, we collect the following personal information directly from you:

• Identity Information: Full legal name, date of birth, place of birth, nationality, and government-issued identification number (such as Philippine driver's license number, passport number, UMID number, or postal ID number).
• Contact Information: Residential address within the Philippines, email address, and Philippine mobile phone number.
• Account Credentials: Username, password, and security questions/answers for account access and recovery.
• Financial Information: Bank account details, GCash mobile number, Maya account information, and transaction history related to deposits and withdrawals.
• Verification Documents: Photographs or scans of government-issued identification documents, proof of address documents (utility bills, bank statements), and selfie photographs for identity verification purposes.
• Communication Data: Contents of communications you send to our customer support team via live chat, email, or phone, including transcripts and recordings.

2.2 Information Collected Automatically

When you access and use jili89 Services, we automatically collect certain technical and usage information:

• Device Information: Device type, operating system, browser type and version, screen resolution, device identifiers (such as IP address and device ID), and mobile network information.
• Usage Data: Pages visited, games played, bet amounts, win/loss records, session duration, click patterns, referring URLs, and timestamps of activities.
• Location Data: Geolocation data obtained through IP address analysis and GPS coordinates (with your permission on mobile devices) to verify that you are physically located within the Philippines while accessing our Services.
• Transaction Logs: Complete records of all financial transactions including deposits, withdrawals, bonus claims, and fee charges.
• Marketing Interaction Data: Information about your interaction with our promotional emails, SMS messages, and advertisements, including open rates, click-through rates, and conversion data.

2.3 Information from Third-Party Sources

We may receive information about you from third-party service providers and partners, including:

• Payment Processors: Transaction verification data, payment method validation, and fraud detection information from GCash, Maya, Philippine banks, and payment gateway providers.
• Identity Verification Services: Age verification results, identity authentication data, and anti-fraud intelligence from third-party KYC (Know Your Customer) verification providers.
• Marketing Partners: Referral data and demographic information from affiliate partners and advertising networks, provided such data collection complies with applicable privacy laws.

3. How We Use Your Personal Data

jili89 processes your personal information for the following legitimate business purposes:

3.1 Account Management and Service Delivery

• Creating and maintaining your jili89 member account.
• Authenticating your identity and verifying eligibility to use our Services.
• Processing deposits, withdrawals, and other financial transactions.
• Providing access to casino games, sports betting, and other gaming services.
• Calculating and awarding winnings, bonuses, and VIP rewards.
• Maintaining accurate records of gaming activity and account balances.
• Responding to customer support inquiries and resolving account issues.

3.2 Legal and Regulatory Compliance

• Complying with PAGCOR licensing requirements and reporting obligations.
• Fulfilling Know Your Customer (KYC) and Customer Due Diligence (CDD) obligations under Philippine anti-money laundering laws.
• Detecting, preventing, and investigating fraud, money laundering, underage gambling, and other illegal activities.
• Enforcing our Terms and Conditions and other policies.
• Responding to lawful requests from government authorities, law enforcement agencies, and regulators.
• Maintaining records required by law for audit and tax purposes.

3.3 Security and Risk Management

• Monitoring and analyzing usage patterns to detect suspicious activity and account compromise.
• Implementing security measures to protect against unauthorized access, data breaches, and cyberattacks.
• Verifying the geographic location of users to ensure compliance with Philippines-only access restrictions.
• Identifying and blocking users who have self-excluded or been banned from our platform.
• Conducting internal audits and investigations into potential Terms violations.

3.4 Marketing and Communications

• Sending promotional emails, SMS messages, and push notifications about bonuses, promotions, and new games (with your consent where required by law).
• Personalizing marketing content based on your gaming preferences and activity history.
• Administering contests, tournaments, and loyalty programs.
• Sending service-related communications such as account notifications, transaction confirmations, and policy updates.
• Conducting market research and customer satisfaction surveys to improve our Services.

3.5 Product Improvement and Analytics

• Analyzing user behavior and preferences to enhance game selection and platform features.
• Testing new features, games, and promotional offers.
• Generating aggregate statistics and reports about platform usage (de-identified data only).
• Improving website performance, user interface design, and mobile optimization.
• Training customer support staff using anonymized interaction data.

4. Data Sharing and Disclosure

jili89 does not sell your personal information to third parties. However, we may share your information with the following categories of recipients under strict confidentiality and data protection obligations:

4.1 Service Providers and Business Partners

We engage trusted third-party service providers to perform functions on our behalf, including:

• Payment Processors: GCash, Maya, Philippine banks, and payment gateway providers to process deposits and withdrawals.
• Identity Verification Services: KYC and age verification providers to authenticate member identities and prevent fraud.
• Technology Infrastructure Providers: Cloud hosting services, content delivery networks, and cybersecurity vendors that maintain our platform infrastructure.
• Game Providers: Third-party software developers such as Pragmatic Play, Microgaming, Evolution Gaming, and NetEnt who provide gaming content integrated into our platform.
• Customer Support Platforms: Live chat software providers and customer relationship management (CRM) systems.
• Marketing Service Providers: Email marketing platforms, SMS gateway services, and analytics tools used to deliver and measure promotional campaigns.

All service providers are contractually obligated to process your personal information only as instructed by jili89 and to maintain appropriate security measures. Service providers are prohibited from using your data for their own purposes or disclosing it to other parties.

4.2 Regulatory Authorities and Law Enforcement

We may disclose your personal information to government authorities, regulators, and law enforcement agencies when:

• Required by Philippine law, court order, subpoena, or other legal process.
• Requested by PAGCOR or other gaming regulators for licensing compliance purposes.
• Necessary to report suspicious transactions to the Anti-Money Laundering Council (AMLC) under Philippine AML laws.
• Required to cooperate with criminal investigations or legal proceedings.
• Necessary to protect the rights, property, or safety of jili89, our members, or the public.

4.3 Corporate Transactions

If jili89 undergoes a merger, acquisition, sale of assets, or bankruptcy proceeding, your personal information may be transferred to the successor entity or acquiring party, subject to continued compliance with this Privacy Policy and applicable privacy laws.

4.4 With Your Consent

We may share your information with other parties when you have provided explicit consent for such disclosure, such as when participating in co-branded promotions or third-party integrations.

5. Data Security Measures

jili89 implements industry-standard technical, administrative, and physical security measures to protect your personal information against unauthorized access, loss, misuse, alteration, and destruction:

5.1 Technical Safeguards

• Enc ryption: All data transmissions between your device and jili89 servers are protected using 256-bit SSL/TLS encryption to prevent interception.
• Secure Data Storage: Personal information is stored in encrypted databases with restricted access controls and regular security audits.
• Firewall Protection: Multi-layered firewall systems protect our infrastructure from unauthorized network access and cyberattacks.
• DDoS Mitigation: Distributed Denial of Service (DDoS) protection systems ensure platform availability and data integrity during attack attempts.
• Intrusion Detection: Real-time monitoring systems detect and respond to suspicious activity and potential security breaches.
• Secure Payment Processing: Payment card data is processed through PCI DSS-compliant payment gateways and is never stored on jili89 servers.

5.2 Administrative Safeguards

• Access Controls: Personal information is accessible only to authorized employees and contractors on a strict need-to-know basis.
• Employee Training: All personnel with access to personal data receive regular training on data protection obligations and security best practices.
• Confidentiality Agreements: Employees and contractors are bound by confidentiality and non-disclosure agreements.
• Background Checks: Key personnel undergo background verification before being granted access to sensitive systems.
• Incident Response Plan: A documented data breach response plan ensures rapid detection, containment, and notification in the event of security incidents.

5.3 Physical Safeguards

• Servers and network equipment are housed in secure data centers with 24/7 surveillance, biometric access controls, and environmental protections.
• Physical access to facilities is restricted to authorized personnel only.
• Equipment disposal procedures ensure that storage media containing personal information is securely destroyed before disposal.

Despite our comprehensive security measures, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

6. Data Retention Periods

jili89 retains your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by Philippine law:

6.1 Active Account Data

Personal information associated with active jili89 accounts is retained for the duration of the account relationship and for a period of seven (7) years after account closure, as required by PAGCOR regulations and Philippine tax laws.

6.2 Transaction Records

Financial transaction records, including deposits, withdrawals, wagers, and winnings, are retained for a minimum of ten (10) years to comply with Philippine anti-money laundering laws and tax record-keeping requirements.

6.3 Identity Verification Documents

KYC documents such as government-issued IDs and proof of address are retained for seven (7) years after account closure to satisfy regulatory compliance obligations.

6.4 Communications and Support Records

Customer support communications, including live chat transcripts and email correspondence, are retained for three (3) years for quality assurance and dispute resolution purposes.

6.5 Marketing Consent Records

Records of your marketing preferences and consent are retained for the duration of the account relationship and for two (2) years after withdrawal of consent to demonstrate compliance with data protection laws.

6.6 Anonymized Analytics Data

Aggregated and anonymized usage data that does not identify individual users may be retained indefinitely for statistical analysis and business intelligence purposes.

7. Your Privacy Rights Under Philippine Law

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal information:

7.1 Right to Access

You have the right to obtain confirmation from jili89 as to whether your personal information is being processed, and to access such information. You may request a copy of your personal data held by us by contacting our Data Protection Officer.

7.2 Right to Rectification

You have the right to correct inaccurate or incomplete personal information. You may update most account information directly through your jili89 account settings. For information that cannot be self-updated, please contact customer support.

7.3 Right to Erasure (Right to be Forgotten)

You have the right to request deletion of your personal information in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected or when you withdraw consent. However, this right is subject to legal exceptions, including our obligation to retain certain data for regulatory compliance, fraud prevention, and legal defense purposes.

7.4 Right to Object

You have the right to object to the processing of your personal information for direct marketing purposes. You may opt out of promotional communications at any time by clicking the "unsubscribe" link in marketing emails or by adjusting your communication preferences in your account settings.

7.5 Right to Data Portability

You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller, where technically feasible.

7.6 Right to Withdraw Consent

Where processing is based on your consent, you have the right to withdraw such consent at any time. Withdrawal of consent does not affect the lawfulness of processing conducted prior to withdrawal.

7.7 Right to Lodge a Complaint

If you believe that jili89 has violated your privacy rights or applicable data protection laws, you have the right to file a complaint with the National Privacy Commission of the Philippines (NPC). Contact information: National Privacy Commission, 5th Floor, Philippine International Convention Center (PICC), Vicente Sotto Street, Pasay City, Metro Manila, Philippines. Website: privacy.gov.ph

To exercise any of these rights, please contact our Data Protection Officer using the contact information provided in Section 10 of this Policy. We will respond to your request within the timeframes required by Philippine law, typically within fifteen (15) calendar days.

8. Cookies and Tracking Technologies

8.1 What Are Cookies

Cookies are small text files placed on your device when you visit the jili89 website. Cookies help us recognize your browser, remember your preferences, and provide a personalized gaming experience. We also use similar technologies such as web beacons, pixel tags, and local storage objects.

8.2 Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly, including authentication, security, and session management. These cookies cannot be disabled.
• Performance Cookies: Collect anonymous information about how visitors use our website, such as which pages are visited most often and whether error messages are displayed.
• Functionality Cookies: Remember your preferences and choices (such as language selection and game filters) to provide enhanced features.
• Advertising Cookies: Used to deliver relevant promotional content and measure the effectiveness of marketing campaigns. These cookies may track your browsing activity across multiple websites.

8.3 Managing Cookie Preferences

You can control cookie settings through your browser preferences. Most browsers allow you to block or delete cookies. However, disabling essential cookies may impair website functionality and prevent you from accessing certain features of jili89 Services. For more information about managing cookies, visit your browser's help section.

8.4 Third-Party Cookies

Some cookies on the jili89 website are placed by third-party service providers, such as analytics platforms (Google Analytics) and advertising networks. These third parties have their own privacy policies governing the collection and use of information. We recommend reviewing the privacy policies of these third parties.

9. Changes to This Privacy Policy

jili89 reserves the right to modify, update, or revise this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or business operations. Material changes to this Policy will be communicated to registered members via email notification or prominent notice on the jili89 website at least seven (7) days before the changes take effect.

The "Last Updated" date at the beginning of this document indicates when this Privacy Policy was most recently revised. We encourage you to review this Policy periodically to stay informed about how we protect your personal information. Your continued use of jili89 Services after the effective date of any modifications constitutes your acceptance of the revised Privacy Policy.

If you do not agree with any changes to this Privacy Policy, you must discontinue use of jili89 Services and may request account closure and data deletion in accordance with Section 7 of this Policy.

10. Contact Information and Data Protection Officer

If you have questions, concerns, or requests regarding this Privacy Policy or jili89's data processing practices, please contact our Data Protection Officer:

For general customer support inquiries unrelated to privacy matters, please use our live chat feature or email [email protected].

Governing Law: This Privacy Policy and all data processing activities conducted by jili89 are governed by the laws of the Republic of the Philippines, including the Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations.

Acknowledgment: By using jili89 Services, you acknowledge that you have read, understood, and consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.